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  1. Streets & Lighting

Street and Sidewalk Paving & Repair

Street repaving is scheduled on an as-needed basis in accordance with the City’s Pavement Management Plan, approved by the Mayor & City Council. The City Engineer’s office responds to questions, driveway apron requests, curb cut permits, broken sidewalks, major repairs to City streets and requests for special projects.  

Report an issue, make a request or have a question: Contact the City Engineer.


Broken Streetlight
Pepco maintains all City street lights.  Report any any outages or broken street lamps to Pepco.  If you can, please provide them with the pole number, street address and type of pole (wooden or metal).

Report an issue: Contact Pepco to report a street light outage or call 1-877-PEPCO-62.


Potholes
Potholes and broken sidewalks on City-owned streets should be reported to the City Engineer.  The following streets are not City streets and need to be reported to the appropriate agency:

Streets maintained by the State Highway Administration (SHA):
Baltimore Avenue/Route 1
Greenbelt Road/MD-430
University Boulevard/MD-193
Kenilworth Ave
Call 301.776.7619  or click here to report issues to SHA.

Streets maintained by Prince George’s County:
Metzerott Road
Rhode Island Avenue (north of Greenbelt Road/MD-430)
Campus Drive east (formerly Paint Branch Parkway)
Call 301.499.8520 or click here to report issues to the County

Need help determining if it’s a State, County or City road?  Click here to visit MDOT's website, Know Your Roads. 

Traffic Signal Not Working or Flashing
Traffic signals are maintained by Prince George’s County (for County roads) and by the State of Maryland (for State Roads).  Please report the issue to the appropriate agency.

Report a Traffic Signal Issue on a State road: Contact State Highway Administration

Report a Traffic Signal Issue on a County road: Contact Prince George’s County


Street Signs
The Department maintains and installs traffic and street named signs on City-owned streets, parking meter posts, safety barricades and banners. 

Report any missing or damaged street signs: Contact the City’s Department of Public Works.


Broken Storm Drains
Storm drains are maintained by Prince George’s County (for City streets) and by the State of Maryland (for State Roads).  Please report the issue to the appropriate agency.

Report a Storm Drain Issue on a State road: Contact State Highway Administration

Report a Storm Drain Issue on a City road: Contact Prince George’s County


Right-of-Way Maintenance
The City maintains the turf within its rights-of-way, as well as maintaining certain rights-of-way on Prince George's County streets. 

Prince George's County maintains the ditch (Narragansett Run) along Narragansett Parkway. 

Report a Rights-of-Way issue (except for Narragansett Run): Contact the City's Department of Public Works

Report an issue with Narragansett Run: Contact Prince George's County at 301-499-8520.

  1. Fallen Trees & Utilities

Gas Leaks
Gas leaks should be reported immediately; call 911 and/or the Washington Gas Emergency Leak Line at 1-800-752-7520. If you smell gas, leave the area immediately and call 911 or the Washington Gas emergency line

 Report an Issue: Contact Washington Gas at 1-800-750-7520

 

Water Main Breaks
Gas leaks should be reported immediately; call 911 and/or the Washington Gas Emergency Leak Line at 1-800-752-7520. If you smell gas, leave the area immediately and call 911 or the Washington Gas emergency line

Report an Issue: Contact WSSC at 301-206-4002

Fallen Utility Lines
Noticed a downed or fallen utility line?  Keep away from the fallen line, get to a safe area and call 9-1-1.


Fallen Tree
If a tree falls in your neighborhood and into the street or right-of-way, contact the City’s Department of Public Works. 

Report a Fallen Tree: Contact the City’s Department of Public Works.

  1. Neighborhood Issues

Noise Violations
To help keep our quiet and family-friendly neighborhoods, the City’s Code prohibits loud or raucous sound in residential areas (except if you are doing necessary property maintenance like mowing a lawn).   The allowable noise limit is 65 decibels during the day and 55 decibels at night. For more information about noise violations, visit www.collegeparkmd.gov/goodneighbor or read this flyer on Noise in our Community. 

Report a Potential Noise Code Violation: Contact the City’s Code Enforcement 24/7 Hotline at 240-487-3588.

Residents can also call Prince George’s County Police to report a potential noise violation; 911 for emergency assistance of 301-352-1200 for non-emergency.

If you live in the Old Town or Lord Calvert Manor communities, you can also contact the University of Maryland’s Police Department at 301.405.3555.


Tall Grass, Bamboo, Overgrowth or Rodents
Does grass in a neighboring property look like it’s never been cut?  Or is a neighbor’s bamboo starting to spread onto your property?  Noticed some unwanted rodents coming from another property?  Our City Code has regulations for grass (must be kept under 12 inches), bamboo, firewood, rodents and more – check it out here.  Code Enforcement maintains those codes to ensure a safe and attractive City for its residents; all potential code issues should be reported to them. 

Report a Potential Neighborhood Code Violation: Contact the City’s Code Enforcement 24/7 Hotline at 240-487-3588.

Litter or Trash Issues
Help keep our neighborhoods and City beautiful and clean by not littering and only putting out your refuse or recycling collections on the appropriate day in the appropriate receptacle.  The City’s Code prohibits littering, dumping, or leaving trash on public or private property in the City (read more about it here).  If you notice litter, or trash left on a curb, or any other related issues, please report the City’s Department of Public Works and Code Enforcement. 

Report Litter or Trash in your neighborhood: Contact the City’s Department of Public Works at 240-487-3590.

Report a Potential Litter Violation: Contact the City’s Code Enforcement 24/7 Hotline at 240-487-3588.


Crime or Suspicious Activity
Report any crimes or suspicious activity to the police at 9-1-1.  For non-emergencies, call 301-352-1200 for Prince George’s County Police.

  1. Parks & Playgrounds

City-Owned and Maintained Parks and Playgrounds

The City owns and maintains the following parks, fields and playgrounds:

Branchville playground
Calvert Hills playground and athletic field
Crystal Springs playground
Davis Field playground
Duvall Field playground
Hollywood playground
James Adams Park
Muskogee playground
Old Town playground
The Mews playground

Report any issues to the City’s Department of Public Works.

Other Agency Maintained Parks and Playgrounds

The following recreational parks and playgrounds are owned and maintained by Maryland-National Capital Park and Planning Commission (M-NCPPC) .  Any issues need to be reported to M-NCPPC.

Acredale Dog Park
Berwyn Neighborhood Park
Hollywood Neighborhood Park
Greenbelt Park
College Park Woods Neighborhood Park
Lake Artemesia
Calvert Neighborhood Park
Cherry Hill Neighborhood Park
College Park Community Center & Soccer Complex
Lakeland Community Park
Paint Branch Park and Disc Golf Course
Paint Branch Golf Complex
Sunnyside Skate Park

For any questions, concerns or comments regarding these facilities or areas, please contact the M-NCPPC Help Desk at 301-699-2255 or click here to email.

  1. Animals & Wildlife

Lost or Found Animals
Report any lost or found animals to the City’s Animal Control and to Prince George’s County Animal Services. For tips to help reunification, please click here.

Report a lost or found animal to the City: Contact the City’s Animal Control.

Report a lost or found animal to the County: Contact the Prince George’s County Animal Services at 301-780-7250.

Wildlife
If you find your home or yard negatively affected by wildlife, including feral cats, please contact the City’s Animal Control.  Our Animal Control Officer can provide residents with information with how to solve a variety of wildlife problems without harm to the animal or person.   For information regarding wildlife in the City and trapping, click here.  Please report rodent (rats or mice) issues to the City’s Code Enforcement

Report a wildlife issue to the City: Contact the City’s Animal Control.

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