2021-2025 Strategic Plan
In February 2020, the City Council engaged Performance Breakthroughs, Inc. (PBI) to facilitate the update of our plan and assist staff in developing performance measures. COVID-19 has delayed the project, but we are on track to launch the new plan in early 2021.
Since the spring of 2020, the City has held a dozen virtual focus groups and received a couple hundred survey responses on the vision for the City and current strengths and challenges. PBI provided the City Council a briefing of the data from those meetings and outlined the process to develop the new plan. From August through November PBI led Council through developing a new vision, and mission for the plan. Several public meetings were held at The Hotel in order to meet in-person and have space to maintain social distancing.
Click here to view the final Strategic Plan Executive Summary. Click here to view the Strategic Plan Overview and Update.
The City Council discussed and ultimate adopted the following vision and mission for the City’s 2021 – 2025 strategic plan:
Mission: We provide excellent services, transparent and inclusive governance, and advocate for our residents to enhance the quality of life for our diverse community.
Vision: College Park is a vibrant forward-thinking City with a welcoming community that celebrates our history and diversity and strives for innovation, connectivity, and sustainability.
The Council’s next step was to develop Five-Year Objectives and Key Results (OKR). This OKR methodology has been used by numerous successful companies to create high performing organizations and was recommended by our consultants. The City Council met several times to develop the Five-Year OKRs and on November 17, 2020 approved this document.
City staff are developing one-year and quarterly objectives and key results that will enable the City to accomplish the five-year objectives. Staff are also evaluating different software tools to collectively monitor and update the plan. PBI has been assisting in all of these efforts and will provide the final plan for Council consideration in January 2021.
Please visit www.collegeparkmd.gov/councilmeetings view or listen to Special Council Meetings to develop the plan and to see other information related to the new plan. If you have any questions, please contact us at strategicplan@collegeparkmd.gov.